Job Description

Medical Assistant or Medical Assistant TraineeAs a Medical Assistant or Medical Assistant Trainee at PHC you will support the delivery of healthcare by providing clinical care and administrative support as delegated by licensed clinical staff. You will work in accordance with standard and scope established by PHC policies and procedures and will performs work with special consideration for patient safety and infection control policies and procedures.In this position, you will be based at West Side Clinic and will regularly float to PHC medical clinics in Des Moines. You may be asked to float to clinics in Ames or Marshalltown as needed. This role is scheduled Monday - Friday 8 AM - 5 PM. You may occasionally be asked to work an evening until 8 PM or a Saturday 9 AM - 1 PM at East Side Clinic. This position is eligible for a $0.50 per hour float pay supplement and a $5.00 per hour shift differential is applied when working a 3-hour shift either on a Saturday or after 5 PM on a weekday. You will be eligible for mileage reimbursement for miles driven to work sites minus your normal daily work commute from your home to the home location for this position.What You'll DoCollaborates with assigned Patient Care Team and others to provide needed healthcare to patients in a clinic setting. Performs assigned workflows efficiently and effectively.Prepares for exam/procedure and assists provider as requested. Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow.Documents patient care accurately and timely in the electronic health record. Completes timely prior authorizations and referrals per established guidelines.Performs point-of-care testing per CLIA guidelines and other established workflows. Ensures service orders are completed timely. Administers medications, immunizations, and treatments per written or standing orders.Provides patient education appropriate to the patient's age and identified learning needs.Completes and accurately documents quality controls per established process. Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures. Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate.Performs other duties as assigned.Qualifications Needed for a Medical AssistantPost-secondary diploma, certificate, or Associate degree in Medical Assisting or high school diploma or equivalent plus a minimum of one year of experience as a Medical Assistant.Must be obtained within 90 days of employment:Basic Life Support for Healthcare Providers.Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.Qualifications Needed for a Medical Assistant TraineeHigh school diploma or equivalent.A minimum of one year of experience providing direct patient care that included clinical competencies such as: vital signs, patient rooming & intake, electronic health record documentation, medication reconciliation, venipuncture, injections, electrocardiography, point-of-care testing, medication administration, clinical judgment & escalation, infection control, or patient education. For internal candidates, a minimum of one year of experience at PHC may be considered in lieu of direct patient care experience.Must be obtained within 90 days of employment:Basic Life Support for Healthcare Providers.Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.Skills Needed for Medical Assistants & TraineesBasic computer proficiency, including use of email, word processing, and spreadsheet applications.Excellent interpersonal, teamwork, and collaboration skills.Effective written and verbal communication skills.Excellent customer service skills.Demonstrates initiative with ability to work independently with minimal supervision.Organization and prioritization skills.Detail orientation with a high degree of accuracy.Effective problem-solving skills.Demonstrates professionalism, interacts with others calmly and empathically, and effectively works through difficult interactions.We Take Care of Our PeopleYour experience and skills determine your base pay. The hiring range for a Medical Assistant Trainee is typically $17.00-21.25 per hour and for a Medical Assistant is $18.65 - 23.35 per hour. Highly experienced candidates may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:Generous PTO accrualEight paid holidaysLicense/certification fee reimbursement*Paid time off for continuing education*Tuition reimbursement program401k with company matchMedical, dental, & vision coverageLife & disability insuranceFlexible spending & health savings accountsSupplemental accident & critical illness insuranceDiscounted pet insurancePHC Pride rewards programVisit phciowa.org/careers for a summary of PHC's benefits.*Applies to individuals with certification.Grow Your Career with PHCWe take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assistant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.Join the PHC Community

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