Job Description

Let’s do great things, together!

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary

The Health Coach – Pre-Diabetes (Pre‑D) Program is responsible for implementing a CDC-approved Diabetes Prevention Program. The goal of the program is to prevent or delay type 2 diabetes by supporting and guiding members through a curriculum that teaches effective lifestyle change activities. This position collaborates with multiple internal teams (data, marketing, other healthcare services’ teams), external entities (members, employer groups, consultants), and community-based organizations to ensure the member successfully enrolls, engages and completes the Pre‑D Program. In addition to leading a Pre‑D cohort, the Health Coach operationalizes the Pre‑D program per Diabetes Prevention Recognition Program (DPRP) standards.

This is a FT WFH role.

Pay Range

$59,922.05 - $74,902.56 annually (depending on experience)

*This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Benefits:

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Required Skills, Experience & Education:

1. Bachelor’s degree in public health or equivalent experience and training.
2. Completion of online CDC-approved Pre‑D Lifestyle Coach training required within 90 days of hire; ongoing refresher or advanced coach training required to remain compliant with DPRP standards. Employer will cover cost.
3. Ability to work collaboratively and independently.
4. Excellent communication, interpersonal, and presentation skills.
5. Strong cultural competence and understanding of the importance of using Diversity, Equity, and Inclusion (DEI) concepts to guide and inform work.
6. Thorough knowledge and understanding of health behavior change theory.
7. Strong familiarity with Microsoft Office products.
8. Ability to learn proprietary databases and maintain confidentiality.
9. Strong organizational and analytical skills.

Preferred Skills, Experience & Education:

1. Certified Diabetes Educator, board Certified Health Coach (NBC-HWC); bachelor’s degree, in healthcare-related field.
2. Completion of online CDC-approved Pre‑D Lifestyle Coach training, refresher courses and/or advanced coach training.
3. Experience in health coaching or field related to health coaching.
4. Experience in health insurance.
5. Speaker of both English and Spanish Languages.

Primary Functions:

1. Ensures the Pre‑D program aligns with the National Diabetes Prevention Program Lifestyle Change Program and adheres to a CDC-approved curriculum that complies with the DPRP standards.
2. Conducts outreach, and group health coaching sessions with Pre‑D program eligible members via phone, email, mail and virtually to support member recruitment, enrollment, retention and completion of the Pre‑D program.
3. Utilizes motivational interviewing, peer‑to‑peer learning, interactive learning and other techniques/strategies to ensure the CDC-approved curriculum is followed, members stay engaged and committed to activities for effective lifestyle change. Makes internal and external referrals, as needed.
4. Routinely documents member progress, records and verifies the required member data to submit externally (CDC, employer groups) and report internally to various committees, Supervisor and other leaders, as needed.
5. In collaboration with the Supervisor and data team, ensures all data is submitted accurately and timely.
6. Develops and monitors various key performance indicators including outreach, enrollment, attendance, retention, completion, disenrollment and health outcomes.
7. Monitors and shares data specific to key performance indicators, program milestones, health outcomes, associated incentives, invoices and other data, as needed.
8. Maintains current understanding of CDC’s DPRP standards, how to access the CDC and shares pertinent information with others, as needed.
9. Complies with all applicable laws and regulations, including those governing participant privacy and data security.
10. Ability to work a flexible schedule including early morning, over the lunch hour and early evenings to meet the needs of program participants.
11. Other duties as assigned.

Working Conditions:

• Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high‑speed, hard‑wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.

For more information regarding accommodations please direct your questions to Kristy Nehler and Danielle Baker via our humanresources@modahealth.com email.

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